Fixing Black Screen Problem in Windows 10

windows-10-black screen

The only thing worse than a black screen of death is a black screen that does not even tell you what's going on. This can happen under Windows 10. Black screens during installation, updates or at random instances were reported by a number of users. Sometimes nothing at all appears on the screen. In other cases, you may have a mouse and keyboard, but not a desktop environment.

An unexpected black screen can occur in a number of instances under Windows 10, due to problems with the graphics driver, a connection problem between your screen, when installing the operating system, updates... or simply randomly at any time.

In whatever case you have, if Windows 10 displays a black screen and no error messages, the only way to identify and solve the problem is a good old-fashioned troubleshooting in methodical way.


Fix 1: Remove the battery and press and hold the power switch (for laptops only).

When you're on a laptop:

  1. Turn off your laptop.
  2. Remove the battery.
  3. When the battery is empty, press and hold the power switch for 60 seconds.
  4. Reinstall the battery and restart your PC.

If this does not work (or if you are on a desktop PC), try Fix 2 below.

Fix 2: Update your graphics drivers


It is very likely that your black screen problem is caused by an obsolete, damaged or incorrect video driver. Since updating your drivers is a fairly simple task (and something you should do for the general health of your computer anyway), this should be one of the first patches you try.

If you're good with computers and sure you're playing under the hood, you can manually update your drivers by visiting the manufacturer's websites for all your devices and cards, finding the right drivers for your operating system and Windows version, and downloading and installing them manually.

Fix 3: Disable fast startup


Disabling quick start can solve the black screen problem. Here's how to do it:

  1. Restart your computer in safe mode.
  2. Tap Control Panel in the search box in the lower corner of the desktop and click Control Panel in the context menu.
  3. View according to the "Small Icons" and click on Energy Options.
  4. Click Select what the power button does.
  5. Click Edit Settings that are not currently available.
  6. Under Stop Settings, uncheck Enable Quick Start (Recommended) and click Save Changes.

Fix 4: Check connections to external devices

If you have connected several external devices, remove them all and try connecting them individually. This allows you to identify the device that is causing the problem.

Sometimes, additional hard disks can also cause this problem. It is preferable to be able to remove additional hard disks.

Fix 5: Check external screen connections

Try connecting your monitor to different available output ports. Sometimes changes in drivers may cause the output to be transferred to another display port.

Try changing the projection mode by pressing the Win + P button and trying different combinations.

  1. Press Win + P → Press P again and press Enter.
  2. repeat the above step

Fix 6: Safe mode startup for troubleshooting.


If there is no problem with your external devices, there may be a number of other reasons, and you can boot your computer into safe mode to solve the problem.

You can start your computer in safe mode in several ways, but in this case, you can do the following:

  1. Start your PC.
  2. On the login screen, hold down the Shift key, click the Power button at the bottom right and select Restart.
  3. If you cannot see anything on the screen because of a black screen, start your PC, when the blue Windows logo appears, press the power button and start again. Repeat these steps three times until you initiate automatic repair of Windows 10. Follow the on-screen instructions and launch the Advanced Options menu.
  4. When you have accessed the Advanced Start Menu, click Troubleshooting.
  5. Click Advanced Options.
  6. Click Start Settings.
  7. Click the Restart button.
  8. Press 5 or F5 in the boot parameters to switch to safe mode with networking.


I hope one of these fixes solved your problem with the black screen of Windows 10. However, problems with the black screen of Windows 10 can be persistent and mysterious. If you have gone through all of the above troubleshooting steps and still have problems, your next step is to forward them to the community. Tell us about your successes, failures and frustrations in the following comments.