Fix Windows 10 Blue Screen Error


A stop error (also known as the "blue screen" or a Blue Screen of Death (BSOB) error) can occur if your PC is unexpectedly shut down or restarted due to a problem. If this type of error occurs, you cannot see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead, you may see a blue screen telling you that your PC has encountered a problem and needs to be restarted.

Fortunately, you can often limit the blue screen to a problem with a Windows update or a bad driver, software or incompatible hardware that you have recently configured.

Do you have a blue screen on your PC? Learn how to solve the problem under Windows 10.


FIX 1: What have you changed?

The most important step in troubleshooting the blue screen of death is to ask you what you just did.

You have just installed a new program or hardware, updated a driver, installed a Windows update, etc. If so, there is a very good chance that the change you made caused BSOD. Cancel the change you have made and retest to detect the STOP error.

Depending on what has been modified, some solutions may include starting with the last known good configuration to undo the last registry and driver changes.

FIX 2: Recover the problem

It is useful to note what you did and what programs were running when you saw the blue screen. If you are able to recover the process and stop the crash, there is a good chance that one of the programs you are using will cause the problem.

In all cases, the knowledge that accidents are not random but caused by certain actions that limit the suspects. For example, if you find that if you connect a printer via USB and try to print from Word, you get a BSoD, but if you do not print in PDF format, it makes sense to assume that the printer is involved.

FIX 3: Check code


Sometimes an error code is displayed at the bottom of the message on a blue screen. Note this and then search the Internet to see what the code represents.

If you know what you are looking for, it will certainly be a little clearer when it comes to diagnosing the problem.

FIX 4: Install (or uninstall) updates under Windows 10


Windows updates can sometimes slip into your PC without your knowledge. Although often beneficial, downloading and installing updates can sometimes lead to BSOD error messages. At the same time, BSODs can occur even if corrupted updates are installed. Microsoft will then frequently release patches to fix the problem.

To ensure that missing patches are not the problem, make sure that all current updates are installed on your PC. Click Start, enter Update and select Check for Updates. Then click the Check for Updates option and install all available updates.

If your updates are already installed, click the grey Update History option. Note the date of these updates: Does any of them seem to correlate with BSOD problems? You can uninstall them by clicking Uninstall Options. In the Installed Updates window, right-click these updates and select Uninstall. Finally, restart your computer and check if your BSOD problems persist. If your problems started with third-party software installations instead of a security update, uninstall the software.

FIX 5: Uninstall applications


Incompatible software, such as an old program or a third-party antivirus program, is probably the cause of the problem.

To solve this problem, uninstall any unnecessary applications or newly installed software. After successfully upgrading to the latest version of Windows 10, you can reinstall the applications and they should work as expected.

FIX 6: Disconnect unnecessary equipment.

It could also be a hardware problem. When trying to install Windows 10, remember to unplug unused devices such as secondary monitors, printers, phones, external hard drives and other USB devices (all you need is a mouse, keyboard and main monitor).

You can reconnect the hardware at any time after installation. If you still have the same problem, you may need to install new drivers, or this may be an indication of incompatible hardware.


If you still have problems, Microsoft has a useful troubleshooting guide that you can use to troubleshoot the problem further.