Fixing Windows 10 Black Screen with Cursor

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A problem with the Windows 10 black screen usually occurs after an upgrade or when an automatic update of Windows Update Updates is installed on your system. Because this black screen is most likely a hardware problem (GPU), we need to evaluate and correct several parameters to diagnose and correct the problem.

Today's PCs are increasingly advanced with multiple graphics cards for intensive use. So if you have a graphics card other than the Intel on-board graphics controller, you will probably boot on a black screen.

Windows takes this as if two monitors were connected to the system. Windows loads the output signal on a black screen.

Before performing a detailed troubleshooting, we need to check some basic settings.

If you have multiple monitors, disconnect and test with your main screen. If that solves the problem, you're lucky. If this is not the case, continue with the following steps.

Solution 1: Login with another user account

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The black screen problem can also be caused by a corrupted Windows user profile. If you log in to Windows with another user account and you can use it without problems, a corrupted user profile may be the cause. You can then replace the corrupted user profile folder with the working user profile folder. Here's how:

1) Restart your computer in safe mode.

2) Log in with the user account that is working.

3) Browse to C:User profile name AppData Local Microsoft Windows Caches.

4) Copy the "Caches" folder.

5) Log in with the damaged user account.

6) Navigate to C:\Users\- Broken User Profile Name\AppData\Local\Microsoft\Windows\Caches.

7) Replace the folder with the working file folder.

If you do not yet have a functional user account, you can create a new one.

Activate the integrated Windows administrator

If your Windows account is not an administrator account, as described above, you can enable the built-in Windows administrator and log in to that account to create a new user.

Solution 2: Use Windows key + shortcut P to change the display.

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If you get a black screen before connecting to Windows 10, try changing the display using the combination of Windows key + P key:

Press Windows + P to open the project menu.
The Project menu opens, but you cannot see it. Don't worry, it's perfectly normal.
Press the up or down arrow key repeatedly and press Enter.
If you succeed, your screen should appear. If your screen does not appear, you may need to repeat this step several times.

For some reason, after upgrading to Windows 10, your project mode may only switch to the second screen, and you need to change this by following our instructions. We had this problem and it was corrected after 6 or 7 attempts, so it is crucial that you be persistent.

If your account is password protected, you must log in first. To do this, press Space or Ctrl, enter your password and press Enter. This can be difficult because you will do it on a black screen, so it may take some testing.

Solution 3 Update Video Driver to Safe Mode

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As already mentioned, incompatible graphics drivers can trigger the black screen with the cursor in the Creators Update update. You should update the display drivers. To update your NVIDIA, Intel, or AMD display driver to safe mode, follow these steps.

Step 1 Press Win + X to open the Control Panel, then select Device Manager.

Step 2 Expand the Display Adapters category to find your display card.

Step 3 Right-click and select Update Driver Software.

Step 4 Select Automatically check if the driver has been updated, then wait for updates.

Note: If more than one video card is installed in Windows 10 Creators Update, repeat the steps.

Step 5 Restart your computer to see if the black screen problem persists.

Solution 4. Check your peripherals.

Sometimes, external devices in Windows 10 can cause problems with the black screen. To eliminate this possibility, you can simply disconnect all your devices such as a USB stick, USB mouse, printer cable, etc. and reconnect each device individually to see if there is a device that causes Windows 10 Black Screen to die. Once you have found the problem devices, you can also repair them by updating the appropriate driver via Driver Talent or by contacting the manufacturer.

The black screen with cursor on Windows 10 can cause many problems, but in most cases, you can solve it by disconnecting additional monitors or connecting your monitor to another port.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/black-screen-with-cursor-after-windows-10-update/8d470d56-275d-447c-a5f8-e29edf6a6df7